Refund Policy

Effective Date: March 22, 2025

At NOLA Web Solutions, we value your satisfaction and strive to provide high-quality digital services and solutions. This Refund Policy explains how we handle requests for refunds related to our products and services.

1. General Refund Terms

We offer a 30-day refund period from the date of purchase for eligible services or products. Refunds must be requested within this 30-day window to be considered.

Refunds may be approved if:

  • The service was not delivered as described;

  • A technical or billing error occurred on our end; or

  • You are unsatisfied with the service for a valid, reviewable reason.

Each request is evaluated on a case-by-case basis to ensure fairness.

2. Non-Refundable Items

Certain products and services may not qualify for a refund, including:

  • Completed or fully delivered digital projects;

  • Custom software, web development, or automation services;

  • Subscription-based or time-bound services that have already commenced;

  • Third-party integrations, tools, or licenses purchased on your behalf.

3. How to Request a Refund

To request a refund, please contact us at [email protected] with the following details:

  • Your full name

  • Order or invoice number

  • Date of purchase

  • Reason for refund request

Our team will review your submission and respond within 5–7 business days.

4. Refund Method

Approved refunds will be processed using the original payment method used at the time of purchase. Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

5. Policy Updates

We may update or revise this Refund Policy at any time to reflect changes in our business practices or applicable regulations. Updates will be posted on this page with a revised “Effective Date.”

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at: NOLA Web Solutions

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